Terms of Use

Last updated: [date]

These terms apply whenever you use Joylizt, whether you create a Lizt, contribute to one or receive one. By using the site you agree to them. Please read them alongside our Privacy Notice.

1. Who we are

Joylizt is operated by Joylizt Ltd, registered in England and Wales (company number 17483142), registered office 124 City Road, London, EC1V 2NX. Contact us at support@joylizt.com.

2. What Joylizt does, and doesn't do

Joylizt lets an organiser create a shared page, called a Lizt, for someone's milestone moment. Friends and family can see gift ideas, claim the ones they'll buy, and leave messages and memories. When the Lizt closes, the organiser sends it to the person being celebrated.

Joylizt is free to use. We don't sell gifts, take payments or hold money for anyone. When you buy a gift, you buy it directly from the retailer. Some gift links may be affiliate links, which means we may earn a commission from the retailer. That never changes the price you pay.

3. Using Joylizt

You must be [18] or over to use Joylizt. You need an account to save and share a Lizt. Contributors can take part with just a name and email address.

Keep your login details private. You're responsible for activity on your account. Tell us straight away at support@joylizt.com if you think someone else has used it.

4. If you create a Lizt

You're responsible for your Lizt and who you share it with. By creating one you confirm that:

• the information you add about the person being celebrated is accurate, and you're comfortable they'll see it;
• you only add what's needed, and no sensitive information such as health details;
• if the person is under 18, you have their parent's or guardian's agreement; and
• you'll only share the Lizt with people you reasonably expect to want to take part.

Anyone with the link can view a shared Lizt, so think before posting it publicly.

5. If you contribute

Claiming a gift tells the others you plan to buy it, so they don't duplicate it. It's a promise to the group, not a purchase from us. If you change your mind, unclaim it as soon as you can.

We can't see or check whether a claimed gift was actually bought. Organisers and contributors sort that out between themselves.

6. Buying from retailers

Your purchase is a contract between you and the retailer, on the retailer's terms. The retailer is responsible for the product or experience, delivery, refunds and your consumer rights. We aren't party to that purchase.

Prices, availability and descriptions on Joylizt come from retailers or our suggestions, and can change or be out of date. Always check the retailer's site before you buy. Experience vouchers often have expiry dates and booking conditions, so check those too.

7. AI gift suggestions

Our AI suggestions are generated automatically to help you find ideas. They can be inaccurate, unsuitable or out of date, and a suggested item may not be available. Use your own judgement before adding or buying anything.

8. Your content

You keep ownership of everything you post, including messages, photos and memories. You give us a non-exclusive, royalty-free licence to store and display it on Joylizt, to the people on that Lizt and to the recipient, for as long as needed to run the service. We won't use your content to promote Joylizt without asking you first.

Only post content you have the right to share. If you post a photo of someone, make sure they'd be happy for it to be on the Lizt.

9. What's not allowed

Don't use Joylizt to post or share anything that is illegal, abusive, hateful, sexually explicit, threatening, or that harasses or impersonates anyone. Don't use it to advertise, send spam, scrape data, or interfere with how the site works.

If you see something that breaks these rules, use the Report link on the Lizt or email support@joylizt.com. We review reports promptly and may remove content, restrict a Lizt or close an account. If we remove your content, we'll tell you why unless the law stops us, and you can ask us to review the decision.

10. Our brand and site

The Joylizt name, logo, design and software belong to us or our licensors. You can use the site for its intended purpose, but not copy, adapt or reuse any of it without our permission.

11. Changes and availability

Joylizt is new and will change as we improve it. We may add, change or remove features. We'll try to keep the site running smoothly, but we can't promise it will always be available or error-free. If we ever plan to close Joylizt, we'll give you reasonable notice so you can save your Lizts.

12. Closing an account

You can close your account at any time from My Liztz or by emailing us. We may suspend or close an account, or remove a Lizt, if these terms are seriously or repeatedly broken, or if we need to for legal reasons. We'll explain why where we can.

13. Our responsibility to you

If we break these terms or fail to use reasonable care and skill, we're responsible for loss you suffer that was a foreseeable result. We're not responsible for loss that wasn't foreseeable, or for business losses, since Joylizt is for personal use.

We're not responsible for gifts or experiences you buy from retailers, for what other users post or do, or for promises contributors make to each other.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. These terms don't affect your legal rights as a consumer.

14. Complaints

If something's gone wrong, email support@joylizt.com and we'll aim to reply within [5] working days.

15. General

We may update these terms from time to time. We'll show the date at the top, and tell you by email about changes that affect you significantly. We may transfer our rights under these terms to another organisation, and we'll tell you if we do. No one else has rights under these terms. If a court finds part of them unenforceable, the rest still applies.

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring them in your local courts.